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FAQs


1. How long will my item take to create?
Most items take 3-5 days to create. Some highly  customized items may take up to 2 weeks; You will receive an email the next business day letting you know when to expect your item(s) to ship. If you are in a rush, see the following FAQs, or feel free to Contact me.

2. How long will my item take to arrive?
In the US, I ship via USPS Priority mail, which typically takes 1-3 days to arrive. Outside the US, I ship USPS First class International, which may take anywhere from 2 to 6 weeks to arrive.
Please Contact me if you would like to upgrade shipping to Priority International or Express.

3. I'm in a hurry! Can I get my item sooner?
Yes, provided I have the ceramic base required to complete your order, I should be able to hurry the process along. Purchase this Rush Order listing and I'll work nights and weekends to get your order out the door ASAP.

PLEASE CONTACT ME FIRST to assure availability of materials and so that I can make sure that I can meet your deadline.

I also offer an upgrade to Express mail (1 day) service at checkout.

4. Do you offer Gift wrapping?
Yes! Add Gift Wrap to your cart to have your item Gift wrapped and sent to you or directly to your recipient.

5. What types of Payment are accepted?
You may pay using your Paypal account or your credit card.

6. Is my payment information secure?
Yes! Read about Paypal security. My credit card processor is Shopify. Shopify is certified Level 1 PCI DSS compliant. Read more about PCI Compliance.